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UserExperience/ User Interface (UI/UX) expert responsible for supporting both consumer-facing and internal-facing digital environments. Conducts user research, interviews, and surveys; translates research findings and business requirements into sitemaps, wireframes and prototypes. Builds dev-ready compelling designs and interactive user interfaces that meet functional needs and bring the brand to life.
- Work cross functionally across with business managers to define a vision for the customer support, ecommerce, and agent experiences and develop a road map of incremental improvements
- Perform foundational UX activities, including: user testing, cardsorting, tree stumps, personas, usability studies and research, creating and implementing surveys fordirect customer feedback, analyzing usage data and traffic patterns, conducting A/B tests to measure customer response
- Perform foundational UI design activities, including: translate wireframes into prototypes and design mockups that leverage a user-centered design approach,conform to style guides, and implement thoughtful interaction states, produce dev-ready assets
- Make deliberate design decisions to translate design concepts and business requirements into user stories, user journeys, storyboards, process flows, and wireframes that lead to intuitive user experiences optimized for a wide range of devices and interfaces
- Perform competitive research and analysis to include in design recommendations
- Create wireframes and clickable prototypes with a variety of design and prototyping tools such as Photoshop,Illustrator, Fireworks, Dreamweaver, Visio, Axure, Omnigraffle, etc.
- Present design concepts and deliverables to stakeholders
- Identify design problems and devise elegant solutions
- Make strategic design and user-experience decisions related to core and new functions and features
and rapidly test and iterate designs
- Execute all visual design stages from concept to final hand-off to engineering including defining and maintaining visual style guides and developing assets
- Keep abreast of the latest changes in industry standards
Qualifications
- Minimumof three years of experience and proven track record of UX strategy leading to UI project implementation
- Strong portfolio of both UX and UI skill sets
- Excellent visual design skills with sensitivity to user-system interaction and brandguidelines
- Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.
- Experience using tools such as Photoshop, Sketch, Illustrator or other visual design and wire-framing tools
- Understanding of basic front-end languages: HTML5, CSS3, Javascript
- Experiencein an ecommerce or service support environment preferred
- Experience working in an agile/scrum development process
- Up-to-date with the latest UI trends, techniques, and technologies
Apply online here or email your credentials to: thulanirex@gmail.com
Job : UX / Design
Primary Location: Ndola, Zambia
Organization: Guap Pay Inc.
Schedule: Full-time
Number of Openings: Full-time
Work Days: M-F
Hours/Week: 40
Salary: DOE
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